Terms & Conditions

Members’ Club T&Cs

You can sign up for our exclusive Members’ Club for as long as you like – there’s no minimum or maximum term.

You’ll need to select your fabulous flavours ten working days in advance of your next delivery.

It’s unlikely you will, but if you want to cancel your order at any time, simply send us an email ten working days before your next delivery.

And don’t forget, you can sign up again any time you like, to receive fresh and delicious biltong and droewors delivered right to your door.

General T&Cs

By using our website, you accept our terms and conditions and privacy policy.


Our mouth-watering range of products includes some we make ourselves and some made by other manufacturers. If you select a mix of products in one transaction, we’ll ship your order when all the items are available to send together (unless you ask us otherwise, of course). Shipping items separately may mean extra delivery charges.

In the unlikely event of there being any problems with your order, we’ll get in touch with you as soon as possible to let you know.


We use PayPal to secure card payments. You can either use your card directly or your PayPal account, if you have one. Either way, you can be assured you’re fully protected.

We don’t store credit card details or share any details with third parties.

From time to time, we may use other payment providers or systems.

Goods remain the property of Veld Limited until payment is received and no contract exists between you and Veld limited until your order is despatched.